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TulipFarm

Survey follow-up agentEvery answer gets an answer.

When someone sends a survey response, it reads the score and the comment, writes a fitting reply, and flags low scores to your team. You approve each draft.

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New response

Follow up on survey answers

Reads
The new response
Grows
A reply draft, a logged row
Lands in
Gmail and Sheets
Google SheetsGmailSlack
Follow up on survey answers: starts New response, uses Google Sheets, Gmail, Slack.

Ask for it once, in plain words.

No flowchart to draw. Describe the job in chat. TulipFarm sets up the agent and its workflow, and shows you both before anything runs.

You

When a customer sends our satisfaction survey, log it in my Responses sheet, draft a reply in Gmail that fits their score, and tell the team in Slack if the score is low.

TulipFarm

I made an agent called Survey follow-up and a workflow that starts on each new Google Forms response. Logging the row, saving the draft and posting to Slack asks you first. Activate it?

ActivateEdit first

One response, start to finish.

Every run is saved as an agent task you can open, check and rerun.

  1. Google Forms

    A new survey response arrives

    Run startedStarted
  2. Reads

    The score, the comment and the customer's past tickets

    Score 2 of 5
  3. Checks

    Score is 3 or lower

    Low score
  4. Writes

    A reply that fits the score

    1 draft
  5. Asks first

    Log the row, save the draft, alert the team

    Approved
  6. Saves

    Row in Sheets, draft in Gmail, note in Slack

    DoneCompleted

What lands in Gmail.

A draft written for this score and this comment. Low scores also reach your team.

What gets planted.

Three parts you own and can change at any time.

  1. Agent

    Survey follow-up

    Writes a reply that fits each score.

  2. Table

    Responses

    Every response, logged as a row.

  3. Workflow

    New response

    Starts on each Google Forms response.

Uses

  • Google SheetsGoogle Sheets
  • GmailGmail
  • SlackSlack

Add if you use it

  • HubSpotHubSpot
  • ZendeskMCPZendesk
  • Google CalendarGoogle Calendar

It reads quietly. It asks before it acts.

Reads without asking

  • The survey response
  • The customer's earlier tickets, if you allow it
  • Your reply rules

Asks you first

  • Saving a draft in Gmail
  • Adding a row to Sheets
  • Posting to Slack

It uses your own connections, so it never sees more than you can.

Grow it your way.

  • Different tone by score

    Thank high scores. Offer a call to low ones.

  • Book the call

    Offer a time from your calendar in the draft.

  • Weekly roll-up

    Post one summary of all scores each Friday.

Questions, answered.

What starts it?

A new response in Google Forms. There is no new-email trigger, so the form is the start.

Will it email customers without asking?

No. It saves a draft in Gmail after you approve. You send it.

Can it use another survey tool?

Only if the tool can write to a Google Form or a Sheet. Otherwise add its MCP server as a Custom MCP connection.

TulipFarm for customer support

Close the loop on every answer.

Public beta, open to everyone. Your first signup includes $50 in free credits.

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