New response
Follow up on survey answers
Each new survey response gets a fitting reply draft.
Customer feedback agentHear the pattern, not the noise.
Each Monday it reads the feedback people sent that week, groups it into themes, and writes a one-page summary with real wording from customers.
Your first signup includes $50 in free credits.
Mondays · 8:00
Collect what customers are saying
- Reads
- Feedback rows, inbox threads
- Grows
- Themes and examples
- Lands in
- Google Docs
Ask for it once, in plain words.
No flowchart to draw. Describe the job in chat. TulipFarm sets up the agent and its workflow, and shows you both before anything runs.
You
Every Monday, read last week's feedback in my Feedback sheet and in the feedback label in Gmail. Group it into themes and write a one-page summary in Google Docs.
TulipFarm
I made an agent called Feedback reader and a Monday 8:00 schedule. It reads your sheet and the Gmail label. Saving the summary in Docs asks you first. Activate it?
ActivateEdit first
One week of feedback.
Every run is saved as an agent task you can open, check and rerun.
- Schedule
Mondays at 8:00
Run startedStarted - Reads
New rows in the Feedback sheet
26 rows - Reads
Threads with the feedback label in Gmail
9 threads - Writes
Themes, counts and short customer quotes
5 themes - Asks first
Save the summary in Google Docs
Approved - Creates
Document in Google Docs
1 documentCompleted
What lands in Google Docs.
One page. Each theme has a count and a line the customer actually wrote.
Google DocsCustomer feedback · week summary
Top theme: slow reports
- 11 mentions.
- “Reports take a long time to open on Mondays.”
Rising: mobile sign-in
- 6 mentions, up from 2 last week.
Praise
- 4 people liked the new search.
What gets planted.
Three parts you own and can change at any time.
- Agent
Feedback reader
Groups feedback into themes.
- Table
Feedback
Where every piece of feedback is kept.
- Workflow
Mondays 8:00
Runs once a week.
Uses
- Google Sheets
- Gmail
- Google Docs
Add if you use it
- Google FormsGoogle Forms
- Slack
- ZendeskMCPZendesk
It reads quietly. It asks before it acts.
Reads without asking
- Rows in your Feedback sheet
- Gmail threads with a feedback label
- Last week's summary
Asks you first
- Creating a Google Doc
- Posting to Slack
- Emailing the team
It uses your own connections, so it never sees more than you can.
Grow it your way.
Share with product
Post the summary to the product channel.
Compare with last month
Show which themes grew and which faded.
Tag by plan
Split themes by the plan each customer is on.
Questions, answered.
Where does the feedback come from?
From a sheet or table you keep and from a Gmail label you choose. Google Forms can also start a workflow when someone sends a response.
Are quotes real?
Yes. It copies words from the rows and threads it read. It does not make up quotes.
Does it email customers?
No. Any email is a draft that asks you first.
Fridays · 15:00
Find the problems that keep coming back
Groups tickets by cause and shows what to fix first.
ZendeskMCPWeekly
Turn fixes into help articles
Solved tickets become draft articles in your knowledge base.
ZendeskMCP
Customers talk. Now you can hear them.
Public beta, open to everyone. Your first signup includes $50 in free credits.