On request
Draft replies to tickets
Reads the ticket and past answers, then drafts a reply for you to edit.
Saved replies agentStop retyping the same answer.
Once a month it reads the support emails you sent, finds the answers you give again and again, and drafts a reusable reply for each. You review the library.
Your first signup includes $50 in free credits.
Monthly
Keep your saved replies fresh
- Reads
- Sent support emails
- Grows
- Reusable replies
- Lands in
- Docs and Sheets
Ask for it once, in plain words.
No flowchart to draw. Describe the job in chat. TulipFarm sets up the agent and its workflow, and shows you both before anything runs.
You
On the first of each month, read the support emails I sent. Find answers I repeat, write a clean saved reply for each, and add them to my Saved replies doc and sheet.
TulipFarm
I made an agent called Reply library and a monthly workflow. It reads your sent mail in Gmail. Saving to Docs and Sheets asks you first. Activate it?
ActivateEdit first
One month of replies.
Every run is saved as an agent task you can open, check and rerun.
- Schedule
The first of each month, 9:00
Run startedStarted - Reads
Sent support emails from the last 30 days
210 emails - Reads
The current saved replies doc
24 replies - Writes
New replies and fixes to old ones
5 new, 3 updated - Asks first
Save changes to the doc and the sheet
Approved - Saves
Google Docs and Google Sheets
Library updatedCompleted
What lands in your sheet.
An index of replies. Each row shows what changed this month.
Saved replies · index| Reply | Used | Status |
|---|---|---|
| Reset your password | 42 | Updated |
| Export a report | 28 | New |
| Change your plan | 19 | Unchanged |
| Invite a teammate | 15 | New |
What gets planted.
Three parts you own and can change at any time.
- Agent
Reply library
Finds repeated answers and drafts them.
- Skill
Reply style
Length, greeting and sign-off.
- Workflow
Monthly
Runs on the first of each month.
Uses
- Gmail
- Google Docs
- Google Sheets
Add if you use it
- Confluence
Notion
Slack
It reads quietly. It asks before it acts.
Reads without asking
- Your sent support emails
- The current saved replies doc
Asks you first
- Editing the Google Doc
- Adding rows to Google Sheets
- Sending any email
It uses your own connections, so it never sees more than you can.
Grow it your way.
Retire old replies
Suggest removing replies that nobody used in three months.
Add placeholders
Mark the parts to change, like the customer's name.
Share with the team
Post the update to Slack so everyone sees the new replies.
Questions, answered.
Does it read all my sent mail?
Only the support emails its instructions point to, such as a label or a recipient group. It uses your own Gmail login.
Does it copy customer details into replies?
No. Its instructions tell it to remove names and private details and use placeholders.
Can my team share the library?
Yes. Save it in a shared Doc or Sheet and every teammate's agent can read it.
Weekly
Turn fixes into help articles
Solved tickets become draft articles in your knowledge base.
ZendeskMCPFridays · 15:00
Find the problems that keep coming back
Groups tickets by cause and shows what to fix first.
ZendeskMCP
Your best answers, ready to reuse.
Public beta, open to everyone. Your first signup includes $50 in free credits.