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TulipFarm

Intercom agentKnow what customers asked yesterday.

Each weekday morning it reads the last day of Intercom conversations. It groups the questions, flags chats that need a person and posts a short digest.

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Weekdays · 8:30

Digest your Intercom chats

Reads
Intercom conversations
Grows
A daily digest
Lands in
Slack
IntercomMCPSlack
Digest your Intercom chats: starts Weekdays · 8:30, uses Intercom, Slack.

Ask for it once, in plain words.

No flowchart to draw. Describe the job in chat. TulipFarm sets up the agent and its workflow, and shows you both before anything runs.

You

Every weekday at 8:30, read yesterday's Intercom conversations, group the questions, flag any that are still open, and post a digest in #support.

TulipFarm

I made an agent called Chat digest and a weekday 8:30 schedule. It reads Intercom through a Custom MCP connection. Posting to Slack asks you first. Activate it?

ActivateEdit first

One morning, start to finish.

Every run is saved as an agent task you can open, check and rerun.

  1. Schedule

    Weekdays at 8:30

    Run startedStarted
  2. Reads

    Yesterday's conversations in Intercom

    38 conversations
  3. Writes

    Questions grouped by topic

    5 topics
  4. Checks

    Open or unhappy chats

    4 flagged
  5. Asks first

    Post the digest in Slack

    Approved
  6. Posts

    Message in Slack

    Delivered 8:32Completed

What lands in Slack at 8:32.

What people asked, and which chats still need an answer.

What gets planted.

Three parts you own and can change at any time.

  1. Agent

    Chat digest

    Reads chats and groups the questions.

  2. Skill

    Digest format

    Top questions first, then chats that need a person.

  3. Workflow

    Weekdays 8:30

    Runs each weekday morning.

Uses

  • IntercomMCPIntercom
  • SlackSlack

Add if you use it

  • Google SheetsGoogle Sheets
  • JiraJira

It reads quietly. It asks before it acts.

Reads without asking

  • Intercom conversations from the last day
  • Chat status
  • Topics from earlier digests

Asks you first

  • Posting to Slack
  • Any reply in Intercom

It uses your own connections, so it never sees more than you can.

Grow it your way.

  • Questions to docs

    List the top question that has no help article yet.

  • Bugs to Jira

    Draft a Jira ticket for each bug report and approve it first.

  • Weekly view

    Add a Monday run for the whole week.

Questions, answered.

How does the agent reach Intercom?

Through a Custom MCP connection. Intercom is not built in. You add its MCP server, choose how to sign in (none, OAuth or API key), and review each tool before an agent can use it.

Does it reply in chat?

No. It reads and summarizes. Anything it posts or sends asks you first.

Can it see private notes?

Only what the Intercom account you connect can see, and only through tools you reviewed.

TulipFarm for customer support

Start the day knowing the chats.

Public beta, open to everyone. Your first signup includes $50 in free credits.

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